Consultation for new Hospitality Training for national hotel chain, Netherlands

Activity: Consultancy, spin-outs, CPD & licensingConsultancy & ServicesResearch

Description

I offered consultation services to Aedes, NL, in support of developing a new national chain of Hotels and Accommodation. Using my research in Staff Perspectives on Service Encounters I offered advice and strategic insights into how they could utilise staff education and training to enhance their brand as a new entrant to the Dutch market.
Period1 Jul 2020
Work forAedes Real Estate, Netherlands