THE CONVERSATION: Online GP consultations threaten to create a two-tier healthcare system

Description

GP at Hand is a medical practice in London with a difference. Unlike a traditional practice, eligible patients can register online in three minutes and have a video consultation on their smartphone with a GP within two hours. Great for smartphone-owning commuters who struggle to fit a daytime GP appointment around work, but how will it affect those of us who still want to see our usual GP face-to-face?

GP at Hand is a free app that offers most of the services of a traditional practice to those who are eligible to register. Run under a contract with the NHS, GP at Hand is essentially a large practice that does most of its consulting online.