THE MIRROR: 'I bought something on Black Friday - and it still hasn't arrived' - What to do if your parcel goes missing and who you should REALLY blame

  • John Pal

Press/Media: Expert comment

Description

John Pal, retail expert from the Manchester Business School adds: "If a retailer fails to deliver your goods on time, they are in breach of their contract.

"When you place your order with someone like Argos or Amazon, you agree to their terms and conditions - not the delivery company’s.”

Period1 Dec 2017

Media contributions

1

Media contributions

  • Title'I bought something on Black Friday - and it still hasn't arrived' - What to do if your parcel goes missing and who you should REALLY blame
    Media name/outletThe Mirror
    Media typeWeb
    Country/TerritoryUnited Kingdom
    Date1/12/17
    DescriptionJohn Pal, retail expert from the Manchester Business School adds: "If a retailer fails to deliver your goods on time, they are in breach of their contract.

    "When you place your order with someone like Argos or Amazon, you agree to their terms and conditions - not the delivery company’s.”
    URLwww.mirror.co.uk/money/i-bought-something-black-friday-11619129#ICID=nsm
    PersonsJohn Pal
View all 1
View less

Keywords

  • retail
  • shopping
  • consumer advice