Evaluating and improving extended access to primary care

Impact: Societal impacts


University of Manchester research has improved primary health care service provision across Greater Manchester (GM) and England. Researchers from the National Institute for Health Research (NIHR) Collaboration for Leadership in Applied Health Research and Care (CLAHRC) evaluated two NHS schemes that provided 7-day access to general practice (GP) health services across GM. The results highlighted the benefits and challenges of 7-day access, which in turn led to the NHS in GM investing significantly in extended access provision for 2,800,000 people. The research also influenced the design and implementation of the resulting scheme. Subsequently, the innovative evaluation methodology developed by the Manchester team was adopted at the national level and informed Department of Health strategies, service provision and resource allocation for primary care across England.
Impact date2015
Category of impactSocietal impacts