SHOUT: a text messaging support service for anyone struggling to cope

Impact: Health and wellbeing


I won the Volunteer of the Year Awards 2022 in recognition of my volunteering with online crisis helpline Shout, supporting those who are struggling to cope. People have said that my involvement goes above and beyond, often volunteering through the night and choosing shifts at the busiest times for the service, including at Christmas and New Year. I am delighted that my work with Shout has been recognised by the University. Shout, a mental health text support service for people in crisis, has supported over 1 million texters especially during the pandemic. It’s a privilege to be part of this organisation and to receive this prestigious medal.
Impact date2020
Category of impactHealth and wellbeing
Impact levelBenefit