Narrative
Our research has provided solutions to significant increases in referrals to Oral Surgery services causing concerns about quality of care and rising NHS costs. Our NIHR-funded research project evaluated the quality and cost-effectiveness of a web-based referral management system allied to a commission primary care-based Tier 2 service. Our study demonstrated improved access to services and reduced average cost per referral of £108. Now over two million NHS patients across England and Wales are referred annually through systems based on the research model, with 70% treated in Tier 2 services, providing annual savings of over £210 million for the NHS.| Impact date | 2015 → 2020 |
|---|---|
| Category of impact | Technological impacts, Health and wellbeing, Economic |
| Impact level | Adoption |
Documents & Links
Related content
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Research output
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Implementing and evaluating a primary care service for oral surgery: a case study.
Research output: Contribution to journal › Article › peer-review
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Development and implementation of a Greater Manchester COVID19 Urgent Eyecare Service
Research output: Contribution to journal › Commentary/debate › peer-review
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Exploring Implementation of an Electronic Referral Management System and Specialist Primary Care Service for Oral Surgery: Perspectives of patients, providers and practitioners
Research output: Contribution to journal › Article › peer-review
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An evaluation of a Referral Management & Triage System for Oral Surgery referrals from primary care dentists: A Mixed Methods study.
Research output: Contribution to journal › Article › peer-review