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MSM Service Systems

  • Alliance Manchester Business School
  • Management Sciences and Marketing
  • Overview
  • Research output (115)

Research output

  • 68 Conference contribution
  • 32 Article
  • 12 Chapter
  • 1 Book
  • More
    • 1 Scholarly edition
    • 1 Poster

Research output per year

Research output per year

  • Extracting Customer Intelligence by Social Media Dialog Mining: An Ontology-based Approach for Customer Experience Analysis

    Chien, S-Y., Theodoulidis, B. & Burton, J., Aug 2016, Proceedings of 2016 Summer Marketing Educators’ Conference (Summer AMA), 5th-7th August, Atlanta, USA.

    Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

    Open Access
    File
  • On Achieving Energy Efficiency and Reducing CO2 Footprint in Cloud Computing

    Wajid, U., Cappiello, C., Plebani, P., Pernici, B., Mehandjiev, N., Vitali, M., Gienger, M., Kavoussanakis, K., Margery, D., Perez, D. G. & Sampaio, P., 2016, In: IEEE Transactions on Cloud Computing. 4, 2, p. 138-151 14 p.

    Research output: Contribution to journal › Article › peer-review

    Open Access
    File
    151 Downloads (Pure)
  • Social Media as A Co-innovation Hub: Understanding the Idea Generation Network in The Data Rich Environment

    Chien, S-Y., Theodoulidis, B. & Burton, J., Jun 2016, 25th Frontiers in Service Conference, Bergen, Norway..

    Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

  • Understanding the customer journeys embedded in via social media dialogs: A service recovery case study

    Chien, S-Y., Theodoulidis, B. & Burton, J., 17 Jun 2016, SERVSIG International Research Conference 2016, Maastricht University.

    Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

  • An Adaptive Neuro-Fuzzy Model for the Detection of Meat Spoilage using Multispectral Images

    Alshejari, A., Kodogiannis, V. & Petrounias, I., 2015, Proceedings of the International Fuzzy Systems (FUZZ-IEEE) International Conference. USA: IEEE, p. 1-7 7 p.

    Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

View all 115 research outputs

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