Anders Gustafsson

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2021
Fostering collaborative research for customer experience –Connecting academic and practitioner worlds
Burton, J., Gruber, T. & Gustafsson, A., 1 Jun 2021, In: Journal of Business Research. 130, p. 736-740 5 p.
Research output: Contribution to journal › Editorial › peer-review

Open Access
2020
Service Innovation: A New Conceptualization and Path Forward
Gustafsson, A., Snyder, H. & Witell, L., 4 Feb 2020, (Accepted/In press) In: Journal of Service Research.
Research output: Contribution to journal › Editorial › peer-review

Research output