Personal profile

Overview

I am a culturally Deaf researcher and a British Sign Language user based in SORD (Social Research with Deaf People) research group at the University of Manchester. My main research interests are (1) health research relating to Deaf British Sign Language (BSL) users, for example, audiology and mental health; (2) improving access and patient experiences for Deaf BSL users and (3) Patient and Public Involvement and Engagement (PPIE) in health research.

 

Current research: Developing, Implementing and Evaluating a Culturally Competent Hearing Aid Clinic for Deaf British Sign Language (BSL) Signers: A Feasibility Study funded by the NIHR Manchester Biomedical Research Centre (Hearing Health theme) 

 

 

Biography

Current research: 

NIHR MBRC Research Associate - Developing, Implementing and Evaluating a Culturally Competent Hearing Aid Clinic for Deaf British Sign Language (BSL) Signers

Deaf British Sign Language (BSL) signers face unique challenges when accessing National Health Service (NHS) hearing aid clinics. Recent research by Hulme et al. (2021, 2022 and 2023) and Hulme’s thesis (2022), funded by BRC 1 Hearing Health, has highlighted significant gaps in cultural competence, communication and service delivery for this population resulting in Deaf patients feeling that they are not getting the best out of their hearing aids for the purposes they identify as significant. 

A Whole Service Cultural Competency Model for adult hearing aid services concerning Deaf signers has been conceptualised based on the integrated findings from Hulme’s PhD thesis (2022) and published (Hulme et al., 2023). While serving as a foundational conceptual framework, the next imperative is to transition towards its practical application through implementation and pilot initiatives to test its feasibility and acceptability to all stakeholders. 

Building upon the research of Hulme et al., and aiming to address the identified issues, this project focuses on a selected number of practical implications of these findings. It centres around the design and implementation of a new hearing aid clinic tailored to the cultural perspectives and needs of adult Deaf hearing aid users. 

 

Expertise related to UN Sustainable Development Goals

In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):

  • SDG 3 - Good Health and Well-being
  • SDG 16 - Peace, Justice and Strong Institutions

Education/Academic qualification

Doctor of Philosophy, Improving Patient Experience, Service Access and Outcomes in NHS Hearing Aid Services for Deaf Adults who use British Sign Language

9 Aug 20175 Dec 2022

Award Date: 5 Dec 2022

Master in Science, A Phenomenological Study into British Sign Language Users' Experiences of Psychological Therapies, University of Central Lancashire

4 Jan 201518 Jul 2016

Award Date: 31 Oct 2016

PRINCE2 Foundation and Practitioner , Datrix Training

Jun 2014

Award Date: 13 Jun 2014

Diploma in Management Studies , Lancaster University

… → 14 Jul 2014

Award Date: 14 Jul 2005

Bachelor of Arts, Deaf Studies with Education Studies , University of Central Lancashire

18 Sept 199515 Jun 1996

Award Date: 31 Jul 1996

External positions

NMSW PPIE Co-Lead , University of Manchester (UOM)

22 Apr 2022 → …

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