Personal profile
Overview
I am a culturally Deaf British Sign Language (BSL) researcher based in the SORD (Social Research with Deaf People) research group at the University of Manchester. My research is focused on addressing systemic health and social care inequities faced by the Deaf community. My work explores areas such as audiology, mental health and healthcare accessibility, with a core focus on transforming the experiences for Deaf BSL users.
I am an experienced mixed-methods researcher. I leverage methodologies such as Interpretative Phenomenological Analysis (IPA), Reflexive Thematic Analysis, and Participatory Action Research (PAR) to ensure my work is directly co-produced with and for the community. Central to my research practice is a deep commitment to championing Lived Experience and Public Involvement (LPI) at all stages of health and social care research.
Current research: Developing, Implementing and Evaluating a Culturally Competent Hearing Aid Clinic for Deaf British Sign Language (BSL) Signers: A Feasibility Study funded by the NIHR Manchester Biomedical Research Centre (Hearing Health theme)
Biography
Current research:
NIHR MBRC Research Associate - Developing, Implementing and Evaluating a Culturally Competent Hearing Aid Clinic for Deaf British Sign Language (BSL) Signers
Deaf British Sign Language (BSL) signers face unique challenges when accessing National Health Service (NHS) hearing aid clinics. Recent research by Hulme et al. (2021, 2022 and 2023) and Hulme’s thesis (2022), funded by BRC 1 Hearing Health, has highlighted significant gaps in cultural competence, communication and service delivery for this population resulting in Deaf patients feeling that they are not getting the best out of their hearing aids for the purposes they identify as significant.
A Whole Service Cultural Competency Model for adult hearing aid services concerning Deaf signers has been conceptualised based on the integrated findings from Hulme’s PhD thesis (2022) and published (Hulme et al., 2023). While serving as a foundational conceptual framework, the next imperative is to transition towards its practical application through implementation and pilot initiatives to test its feasibility and acceptability to all stakeholders.
Building upon the research of Hulme et al., and aiming to address the identified issues, this project focuses on a selected number of practical implications of these findings. It centres around the design and implementation of a new hearing aid clinic tailored to the cultural perspectives and needs of adult Deaf hearing aid users.
Education/Academic qualification
Doctor of Philosophy, Improving Patient Experience, Service Access and Outcomes in NHS Hearing Aid Services for Deaf Adults who use British Sign Language
9 Aug 2017 → 5 Dec 2022
Award Date: 5 Dec 2022
Master in Science, A Phenomenological Study into British Sign Language Users' Experiences of Psychological Therapies, University of Lancashire
4 Jan 2015 → 18 Jul 2016
Award Date: 31 Oct 2016
PRINCE2 Foundation and Practitioner , Datrix Training
Jun 2014
Award Date: 13 Jun 2014
Diploma in Management Studies , Lancaster University
… → 14 Jul 2014
Award Date: 14 Jul 2005
Bachelor of Arts, Deaf Studies with Education Studies , University of Lancashire
18 Sept 1995 → 15 Jun 1996
Award Date: 31 Jul 1996
External positions
NMSW PPIE Co-Lead , University of Manchester (UOM)
22 Apr 2022 → …
Expertise related to UN Sustainable Development Goals
In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):
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SDG 3 Good Health and Well-being
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SDG 16 Peace, Justice and Strong Institutions
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Collaborations and top research areas from the last five years
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Deafness is not an infectious disease but a global health Priority
Young, A., Palanisamy, U., Rogers, K., Hulme, C. & Thanzami, V., 13 Aug 2025, BMJ .Research output: Other contribution
Open Access -
Effective Communication in Practice
Tipton, R. & Hulme, C., 24 Nov 2025, (Accepted/In press) Social Work Reflections. Thompson, N. & Vicary, S. (eds.). Maidenhead: Open University Press, p. 123-130 7 p.Research output: Chapter in Book/Conference proceeding › Chapter › peer-review
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‘Just interpret’: Problematising demands and controls for effective interprofessional working in statutory mental health assessments
Tipton, R., Napier, J., Rodríguez Vicente, N., Young, A., Vicary, S. & Hulme, C., 11 Jul 2025, (E-pub ahead of print) In: Interpreting: International Journal of Research and Practice in Interpreting.Research output: Contribution to journal › Article › peer-review
Open Access -
Interpreter mediation in statutory mental health assessments: A scoping review.
Rodriguez Vicente, N., Young, A., Vicary, S., Napier, J., Tipton, R. & Hulme, C., 27 Sept 2024, In: Interpreting and Society. 4, 2, 37 p.Research output: Contribution to journal › Article › peer-review
Open AccessFile87 Downloads (Pure) -
Mental Health Professionals’ (AMHPs) perspectives on interpreter mediated Mental Health Act assessments
Young, A., Vicary, S., Tipton, R., Vicente, N. R., Napier, J., Hulme, C. & Espinoza, F., 1 Mar 2024, In: The Journal of Social Work. 24, 2, p. 219-239 21 p.Research output: Contribution to journal › Article › peer-review
Open Access
Projects
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Health and wellbeing (SORD)
Young, A. (PI), Ferguson-Coleman, E. (Researcher), Rogers, K. (Researcher), Dodds, C. (PGR student), Iturriaga Seguel, C. (PGR student), Oram, R. (PGR student), Russell, J. (PGR student) & Hulme, C. (PGR student)
Project: Research
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Services improvement (SORD)
Young, A. (PI), Ferguson-Coleman, E. (Researcher), Rogers, K. (Researcher), Dodds, C. (PGR student), Iturriaga Seguel, C. (PGR student), Oram, R. (PGR student), Russell, J. (PGR student) & Hulme, C. (PGR student)
Project: Research
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Methodological innovations (SORD)
Young, A. (PI), Ferguson-Coleman, E. (Researcher), Rogers, K. (Researcher), Dodds, C. (PGR student), Iturriaga Seguel, C. (PGR student), Oram, R. (PGR student), Russell, J. (PGR student) & Hulme, C. (PGR student)
Project: Research
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d/Deaf children and families (SORD)
Young, A. (PI), Ferguson-Coleman, E. (Researcher), Rogers, K. (Researcher), Dodds, C. (PGR student), Iturriaga Seguel, C. (PGR student), Oram, R. (PGR student), Russell, J. (PGR student) & Hulme, C. (PGR student)
Project: Research
Prizes
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FBMH Outstanding Contribution to Patient and Public Involvement and Engagement (PPIE) Individual Staff Winner
Hulme, C. (Recipient), 12 Jul 2022
Prize: Prize (including medals and awards)
Activities
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Community Engagement and Involvement (CEI) in Deaf Health Malaysia Project
Hulme, C. (Speaker)
4 Jul 2025Activity: Talk or presentation › Invited talk › Teaching and Research
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Beyond Hearing Aids: A Culturally Competent Hearing Aid Service for Deaf Sign Language Users - WCA Paris
Hulme, C. (Speaker)
19 Sept 2024Activity: Talk or presentation › Oral presentation › Research
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Beyond Hearing Aids: Culturally Competent Services for Deaf Sign Language Users
Hulme, C. (Speaker)
7 Mar 2024Activity: Talk or presentation › Invited talk › Research
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Being a Deaf Academic
Ferguson-Coleman, E. (Invited speaker) & Hulme, C. (Invited speaker)
14 Oct 2023Activity: Talk or presentation › Invited talk › Teaching
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NIHR School for Primary Care Research Trainees Event
Hulme, C. (Participant)
13 Sept 2023 → 14 Sept 2023Activity: Participating in or organising event(s) › Participating in a conference, workshop, exhibition, performance, inquiry, course etc › Research
Impacts
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INForMHAA: Interpreter Mediated Mental Health Act Assessments. Best practices for Approved Mental Health Professionals and Interpreters Working Together
Young, A. (Corresponding participant), Tipton, R. (Participant), Hulme, C. (Participant), Vicary, S. (Collaborator), Napier, J. (Collaborator) & Rodriguez Vicente, N. (Collaborator)
Impact: Health and wellbeing
Datasets
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INForMHAA - Interpreter-mediated Mental Health Act Assessments - AMHP Educator Interview Transcripts
Young, A. (Creator), Vicary, S. (Creator), Napier, J. (Creator), Tipton, R. (Creator), Rodriguez-Vicente, N. (Creator) & Hulme, C. (Creator), University of Manchester Figshare, 26 Mar 2025
DOI: 10.48420/28654646, https://figshare.manchester.ac.uk/articles/dataset/INForMHAA_-_Interpreter-mediated_Mental_Health_Act_Assessments_-_AMHP_Educator_Interview_Transcripts/28654646/1 and one more link, https://figshare.manchester.ac.uk/articles/dataset/INForMHAA_-_Interpreter-mediated_Mental_Health_Act_Assessments_-_AMHP_Educator_Interview_Transcripts/28654646 (show fewer)
Dataset
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INForMHAA - Interpreter-mediated Mental Health Act Assessments Datasets
Young, A. (Creator), Vicary, S. (Creator), Napier, J. (Creator), Tipton, R. (Creator), Rodriguez-Vicente, N. (Creator) & Hulme, C. (Creator), University of Manchester Figshare, 26 Mar 2025
DOI: 10.48420/c.7734437, https://figshare.manchester.ac.uk/collections/INForMHAA_-_Interpreter-mediated_Mental_Health_Act_Assessments_Datasets/7734437
Dataset
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INForMHAA - Interpreter Mediated Mental Health Act Assessments - Interview Datasets
Young, A. (Creator), Vicary, S. (Creator), Napier, J. (Creator), Tipton, R. (Creator), Rodriguez-Vicente, N. (Creator) & Hulme, C. (Creator), University of Manchester Figshare, 26 Mar 2025
DOI: 10.48420/c.7738909, https://figshare.manchester.ac.uk/collections/INForMHAA_-_Interpreter_Mediated_Mental_Health_Act_Assessments_-_Interview_Datasets/7738909 and one more link, https://figshare.manchester.ac.uk/collections/INForMHAA_-_Interpreter_Mediated_Mental_Health_Act_Assessments_-_Interview_Datasets/7738909/1 (show fewer)
Dataset
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INForMHAA - Interpreter-mediated Mental Health Act Assessments - AMHP Interview Transcripts
Young, A. (Creator), Vicary, S. (Creator), Napier, J. (Creator), Tipton, R. (Creator), Rodriguez-Vicente, N. (Creator) & Hulme, C. (Creator), University of Manchester Figshare, 26 Mar 2025
DOI: 10.48420/28654637, https://figshare.manchester.ac.uk/articles/dataset/INForMHAA_-_Interpreter-mediated_Mental_Health_Act_Assessments_-_AMHP_Interview_Transcripts/28654637/1 and one more link, https://figshare.manchester.ac.uk/articles/dataset/INForMHAA_-_Interpreter-mediated_Mental_Health_Act_Assessments_-_AMHP_Interview_Transcripts/28654637 (show fewer)
Dataset
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INForMHAA - Interpreter-mediated Mental Health Act Assessments - README File
Young, A. (Creator), Napier, J. (Creator), Vicary, S. (Creator), Tipton, R. (Creator), Rodriguez-Vicente, N. (Creator) & Hulme, C. (Creator), University of Manchester Figshare, 25 Mar 2025
DOI: 10.48420/28650011, https://figshare.manchester.ac.uk/articles/dataset/INForMHAA_-_Interpreter-mediated_Mental_Health_Act_Assessments_-_README_File/28650011 and one more link, https://figshare.manchester.ac.uk/articles/dataset/INForMHAA_-_Interpreter-mediated_Mental_Health_Act_Assessments_-_README_File/28650011/1 (show fewer)
Dataset
Thesis
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Improving Patient Experience, Service Access and Outcomes in NHS Hearing Aid Services for Deaf Adults who use British Sign Language
Hulme, C. (Author), Munro, K. (Co Supervisor), Young, A. (Main Supervisor) & Rogers, K. (Co Supervisor), 5 Dec 2022Student thesis: Phd
File