Personal profile
Biography
Dr Courtney Chrimes is a Lecturer in Digital Fashion Marketing within the Department of Materials, Faculty of Science & Engineering. She leads research at the intersection of circularity and digital innovation, driven by a strong commitment to supporting a greener and fairer society. Her work explores how emerging Industry 5.0 technologies - including artificial intelligence, machine learning, blockchain and Digital Product Passports - can enable circular business models and promote more sustainable consumption, contributing to the UN Sustainable Development Goals 9 and 12.
Dr Chrimes has an established and growing record of high-quality, peer-reviewed research across marketing, retailing and business innovation. She is actively engaged in international research communities and has served as Guest Editor for Special Issues in leading Q1 journals, including Qualitative Market Research and Management Decision. Her emerging national and international research esteem is evidenced through invited talks and keynote lectures, including at the University of Fine Arts (Milan) and Charles Sturt University (Australia), as well as through international research collaborations with colleagues at the University of Catania (Italy), London College of Fashion, Newcastle University and Nottinghman Trent University. These collaborations focus on digital product passports, AI-enabled innovation within product development processes and immersive retail experineces demonstrating the global relevance of her research.
To date, Dr Chrimes has secured £80,577 in research funding, including £13,000 from external sources. This includes a Leverhulme-funded project examining how mobile technologies can reduce digital exclusion among older consumers, alongside projects focused on AI-enabled product decision-making and lifecycle assessment methodologies.
She also has a successful and sustained record of doctoral supervision and assessment. Dr Chrimes currently supervises eight postgraduate researchers, four of whom are funded by competitive scholarships. She regularly acts as an Independent Chair for transfer reports and final vivas, evidencing her ongoing contribution to research training, doctoral standards, and the successful progression of doctoral candidates.
Dr Chrimes co-founded the Retail & Management Re-Imagined (RMR) research group, which delivers monthly workshops and mentoring for PGRs and early career researchers. As Research Theme Co-lead of Management and Marketing, she also leads monthly meetings focused on publication planning, PhD studentships, and REF preparation. In 2023, she was invited to organise the International Colloquium of Design, Branding and Marketing, and she is currently a member of the organising committee for the Academy of Marketing Conference 2026, where she will oversee the Doctoral Colloquium.
Her research excellence has been recognised through competitive awards, including Best Young Research Paper at the IFFTI Conference and Runner-up Best Paper at the Academy of Marketing Doctoral Colloquium.
Education/Academic qualification
Bachelor of Science, Fashion Buying and Merchandising , The University of Manchester
Award Date: 3 Jul 2017
External positions
External Examiner for MSc Digital Marketing Programme, Royal Holloway, University of London
2024 → 2028
External Examiner for the BA (Hons) Fashion Promotion and Communication Programme, Buckinghamshire New University
1 Dec 2021 → 1 Dec 2026
Research Beacons, Institutes and Platforms
- Creative Manchester
- Digital Futures
Keywords
- Digital Innovation
- Circular business models
- AI
- Consumer Behaviour
- Marketing
- Industry 5.0
- Retailing
Expertise related to UN Sustainable Development Goals
In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):
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SDG 4 Quality Education
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SDG 8 Decent Work and Economic Growth
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SDG 9 Industry, Innovation, and Infrastructure
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SDG 12 Responsible Consumption and Production
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SDG 16 Peace, Justice and Strong Institutions
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SDG 17 Partnerships for the Goals
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Collaborations and top research areas from the last five years
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Boundaryless Retail: In-store Technologies Shaping Fashion Customer Experience Journeys
Chrimes, C., Alexander, B. & Kent, A., 23 Feb 2026, (Accepted/In press) In: International Journal of Retail & Distribution Management.Research output: Contribution to journal › Article › peer-review
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Navigating design, branding and marketing in the era of technology and sustainability
Chrimes, C., 30 Jan 2026, In: Management Decision. 64, 2, p. 493–497 5 p., Volume 64, Issue 2.Research output: Contribution to journal › Editorial › peer-review
Open Access -
Metaverse retailing and the customer experience journey: a case study approach
Alexander, B., Blazquez, M. & Chrimes, C., 25 Mar 2025, In: International Journal of Retail & Distribution Management. 53, 4, p. 364-380 17 p.Research output: Contribution to journal › Article › peer-review
Open AccessFile16 Downloads (Pure) -
The role of immersive spaces on the customer experience: An exploration of fashion metaverses
Alexander, B. (Lead), Blazquez Cano, M., Chrimes, C. & Boardman, R., 10 Oct 2024, In: Psychology & Marketing.Research output: Contribution to journal › Article › peer-review
Open AccessFile356 Downloads (Pure) -
E-commerce is king: Creating effective fashion retail website designs
Boardman, R. & Chrimes, C., 18 May 2023, Pioneering New Perspectives in the Fashion Industry: Disruption, Diversity and Sustainable Innovation. Ritch, E. L., Canning, C. & McColl, J. (eds.). Leeds: Emerald Publishing Limited, p. 245-254 10 p.Research output: Chapter in Book/Conference proceeding › Chapter › peer-review
Prizes
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IFFTI Initiative Award for Best Young Research Paper: 'The Dress and The Self: How Dress Styles Express Identities'
Chrimes, C. (Recipient), Apr 2019
Prize: Prize (including medals and awards)
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Prize Winner of the 2019 Poster Competition
Chrimes, C. (Recipient), May 2019
Prize: Prize (including medals and awards)
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Runner-up Best Paper in The Doctoral Colloquium
Chrimes, C. (Recipient), Jun 2018
Prize: Prize (including medals and awards)
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Teaching Excellence Award: Inclusive Teaching
Chrimes, C. (Recipient), 2024
Prize: Prize (including medals and awards)
Thesis
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Investigating How Product Page Design Affects Clothing Fit Appraisal Online
Chrimes, C. (Author), Vignali, G. (Co Supervisor) & Boardman, R. (Main Supervisor), 21 Jan 2021Student thesis: Phd
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