After my bachelor's degree I joined a research and development company, working on systems engineering and human factors projects.  I then trained in occupational psychology, followed by doctoral and postdoctoral research on patient safety.  After further work in industry, I returned to full-time academic research in Manchester Pharmacy School and the NIHR Greater Manchester Patient Safety Translational Research Centre.  When Manchester Pharmacy School became part of the School of Health Sciences in 2016 I took up a post there as Lecturer in Patient Safety.

My main research area is human factors and ergonomics in healthcare.  My interest within this area is fairly broad, but I mostly look at:

• HF/E methodologies
• Safety culture
• Cognitive ergonomics

I also carry out research on the related theme of healthcare risk management.  In particular:

• Practitioner wellbeing and fitness to practise
• Risk-taking behaviour
• Organisational learning

For details about my postgraduate project supervision, see the "Supervision information" tab.

I teach the following topics on the undergraduate and postgraduate pharmacy programmes:

• Patient safety
• Leadership, motivation and wellbeing at work
• Research and evaluation methods

I am the unit lead for PHAR30902 Healthcare Leadership (on the MPharm) and PHAR62230 Research Dissertation (on the MSc in Clinical Pharmacy), and contribute to other course units.

British Psychological Society: Chartered Member; Associate Fellow

Chartered Institute of Ergonomics and Human Factors: Registered Member

Health and Care Professions Council: Registered Psychologist

Higher Education Agency: Fellow

BSc (Hons) Human Psychology, Aston University, 2001

MSc Applied Psychology, Cranfield University, 2005

PhD, The University of Manchester, 2008

PgCert Higher Education, The University of Manchester, 2017

For the topic areas in which I supervise projects see my research interests, listed in the "Research interests" section.

Current postgraduate research projects (* as lead supervisor):

• Medicines optimisation in paediatric patients: a human factors study on the causes of drug related problems in hospitalised children (Adam Sutherland, with Prof. Darren Ashcroft)
• Improving organisational learning from medication safety incident data (Huda Alshammari, with Dr Penny Lewis and Dr Riza Batista-Navarro)*
• An examination of the clinical checking task in community pharmacy practice (Ali Elgebli, with Prof. Jason Hall)*
• Understanding the medication safety issues for patients with mental illness in primary care (Matthew Ayre, with Dr Richard Keers and Dr Penny Lewis)

Previous projects, with a link to the full text of the thesis where available, are listed in the "Supervised work" tab.

I am an editorial board member for Ergonomics.