Hai-Anh Tran

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2022
Robot cleaners in tourism venues: The importance of robot-environment fit on consumer evaluation of venue cleanliness
Hoang, C. & Tran, H-A., 1 Dec 2022, In: Tourism Management. 93, 104611.
Research output: Contribution to journal › Review article › peer-review
2021
"If only...": customer counterfactual thinking in failed recovery
Tran, H-A., Strizhakova, Y., Liu, H. & Golgeci, I., 23 Nov 2021, In: European Journal of Marketing.. 55, 12, p. 3221 3249 p.
Research output: Contribution to journal › Review article › peer-review

Research output