Ian Miles

Ian Miles


Personal profile

Further information

Additional Information

Current and recent PhD students Miles is supervising  feature such topics as: innovation in the voluntary sectors: managing digital convergence in mobile phone companies; video console game innovation; and more!  The main common theme is service sector innovation. I welcome PhD applicants wishing to develop work on services innovation and related topics.


Ian Miles graduated in psychology from the University of Manchester. After working at the Science Policy Research Unit (SPRU) at Sussex University for eighteen years, he joined PREST in 1990. His research interests and methods are wide-ranging. 

Much of his work on technological innovation has concerned new Information Technologies, and he has been particularly interested in service industries as users and sources of innovation.  IT is especially important for these industries, but other technological and organisational innovations are also highly relevant.   Apart from analyses of services in general, Miles is particularly associated with Knowledge-Intensive Business Services (KIBS), pioneering research into these industries.  Research covers both magaerial and policy dimensions of these issues, and uses tools such as case studies and survey analysis.   

Broader interests concern the social and employment implications of changing technology, and the social shaping of technologies; the evaluation of social science and other research programmes; social and other indicators; and foresight methods and practice.  (In connection with the latter, he is on the editorial board of several leading journals such as Technological Forecasting and Social Change, Foresight, and the International Journal of Foresight and Innovation Policy, as well as journals focusing more on services and innovation issues.). He was a director of PREST and a founding director of CRIC, the Centre for Research on Innovation and Competition - both now assimilated into Manchester Institute of Innovation Research. He also works with colleagues in Moscow, at the Research University - Higher School of Economics, where he is head of the Laboratory for the Economics of Innovation.

His work has been carried out for many sponsors, including the Economic and Social Research Council, UK government departments (DTI, DEFRA), foreign government departments (in, for example, Brazil, Finland,and Switzerland), international organisations (e.g. the EC's DG Research and DG Enterprise, World Bank, UNCTAD, UNIDO) and private companies (e.g. BT, BNFL). As well as producing numerous reports, he has written over 150 book chapters, over 100 journal articles, and authored and co-authored 13 books, and co-edited 11; not to mention numerous reports.  Much of this material (and more by way of presentations, etc.) can be located online.

Research interests

Research interests include innovation studies, foresight, indicators (social indicators and STI data), information society studies, and service activities and sectors (especially KIBS and creative industries).  Miles has been concentrating on emerging technologies, foresight and service innovation in recent years.

Expertise related to UN Sustainable Development Goals

In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):

  • SDG 1 - No Poverty
  • SDG 3 - Good Health and Well-being
  • SDG 5 - Gender Equality
  • SDG 7 - Affordable and Clean Energy
  • SDG 8 - Decent Work and Economic Growth
  • SDG 9 - Industry, Innovation, and Infrastructure
  • SDG 10 - Reduced Inequalities
  • SDG 11 - Sustainable Cities and Communities
  • SDG 12 - Responsible Consumption and Production
  • SDG 13 - Climate Action
  • SDG 15 - Life on Land
  • SDG 16 - Peace, Justice and Strong Institutions
  • SDG 17 - Partnerships for the Goals

Education/Academic qualification

Doctor of Social Science, The Return of the Residual, The University of Manchester

Award Date: 30 Sept 2011

Bachelor of Science in Psychology, Psychology, The University of Manchester

Award Date: 31 Jul 1969

External positions

Head, Laboratory for Economics of Innovation, National Research University Higher School of Economics (HSE)

2010 → …

Areas of expertise

  • H Social Sciences (General)

Research Beacons, Institutes and Platforms

  • Manchester Institute of Innovation Research


  • Innovation studies
  • foresight
  • service management


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Collaborations and top research areas from the last five years

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