Mark Jeffries

Mark Jeffries, PhD, MSc, BA (Hons), PGCE.


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I am a Research Fellow in the Division of Population Health Health Services Research and Primary Care. My work focuses upon understanding the quality of post discharge care following Acute Kidney Injury.

I am in addition a Research Associate at the NIHR Greater Manchester Patient Safety Translational Research Centre and the Centre for Pharmacoepidemiology and Drug Safety, Division of Pharmacy and Optometry, School of Health Sciences. The main focus of my research here is in two areas; firstly how medication safety work may be enhanced by interventions involving clinician and pharmacist access to information technology and secondly how discharge processes and practices impact upon medication safety.

Much of my research has focused upon the implementation of interventions involving digital health and information technology in health care settings, predominantly in primary care. I have drawn upon sociotechnical understandings of such interventions that explore the ways technology is used within cultural, social and organisational contexts. I am interested in the role of such technology particularly in the prescribing of medicines and how medication safety might be enhanced through technology by pharmacists, clinicians and non-medical prescribers.

My research has also focused upon discharge processes and practices in the safe transfer of care between different health care settings and providers. This has included how enhanced information about patient medications can be accessed in primary care by community pharmacists and general practice staff in a way to ensure patients are in receipt of optimal medications. Within this I am interested in patient lived experience  of medicine taking. This includes how patients understand their medicines and medicine taking and the role of themselves and others in their medicine management.

Previous research interests have included the role of voluntary and community organisations in the self-management of long-term conditions and the role of masculinities in men’s self-referral to primary care health services.

My research utilises qualitative methodology that draws upon ontological and epistemological positions that would be broadly defined both as critical realist and relativist.  In doing this I have utilised sociological and psychological theory and methodology including discourse analysis, realist evaluation, strong structuration theory and normalisation process theory. I am particularly interested in the application of such theory and theoretical frameworks in the evaluation of interventions in complex healthcare systems.


I joined Manchester University in 2011 as a Research Assistant in Primary Care. Since 2014 I have been a Research Associate in the Division of Pharmacy and Optometry. In August 2022 I became a Research Fellow in the Centre for Primary Care and Health Services Research


BA (Hons) in English and Politics, Postgraduate Certificate in Education, Graduate Diploma in Psychology, MSc (Distinction) Health Psychology, PhD Pharmacy Practice

Expertise related to UN Sustainable Development Goals

In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):

  • SDG 3 - Good Health and Well-being


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