Matti Jaakkola – Research output — Research Explorer The University of Manchester

Phone+44 (0) 161 275 6379
Emailmatti.jaakkolamanchester.acuk

Room 3.129, Alliance Manchester Business School
M15 6PB Manchester

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10 Article
1 Conference contribution
1 Abstract
1 Editorial

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2018

Artificial emotional intelligence: Using artificial intelligence to study feelings in customer experience
Sidaoui, K., Burton, J. & Jaakkola, M., 20 Dec 2018, (Accepted/In press) Proceedings of QUIS16, the 16th International Research Symposium on Advancing Service Research and Practice! .
Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review