Nicola is an experienced Research Associate at the University of Manchester, where she has built her research around improving the experiences of patients with long-term conditions. She has a passion for developing and testing patient-reported outcome measures that can help shape more personalised and empowering approaches to healthcare. 

Her journey in health services research began with her PhD, which explored patient empowerment in long-term conditions. Since then, she has contributed to and led a wide range of studies, from care planning and patient safety to digital health, multimormidity, and co-designing interventions with underserved communities. Nicola involves patients and the public at every stage of her work - something that has been recognised through several national awards and a Fellowship.

Nicola is now part of a major national collaboration (the ACCORD - MLTC Project), where she is working to develop practical, scalable ways to measure and improve care coordination for people living with multiple conditions. 

Journal reviewer to: Health Expectations, BMC Series, BMJ Open, British Journal of General Practice

• Dr Patrick Burch, Division of Population Health, Health Services Research and Primary Care
• Dr Felicity Dewhurst, Poulation Health Sciences Institute, Newcastle University
• Professor Susan Kirk, Division of Nursing & Midwifery
• Dr Sudeh Cheraghi-Sohi, Division of Psychology and Mental Health
• Professor Caroline Sanders, Division of Population Health, Health Services Research and Primary Care
• Professor Peter Bower, Division of Population Health, Health Services Research and Primary Care 
• Dr Brian McMillan, Divison of Population Health, Health Services Research and Primary Care
• Professor Carolyn Chew Graham, Primary Care Health Sciences, Keele University
• Professor Joanne Protheroe, Primary Care Health Sciences, Keele University
• Dr Rebecca Morris, Division of Population Health, Health Services Research and Primary Care

Psychometrics

Systematic review

Qualitative

Randomised controlled trials

SWAT (study-within-a-trial)

Patient and public involvement and engagement

Co-production

Ethics and research governance

Doctor of Philosophy (PhD), Faculty of Medical and Human Sciences, University of Manchester

Health Psychology (MSc with Distinction, Stage 1, BPS accredited), Staffordshire University

Psychology with Art (BA Degree with Honours, BPS accredited), University of Chester