I joined The University of Manchester in 2003  and completed a two-year research project evaluating a new contract for community pharmacy services. Since then,  I have worked on several research projects in the pharmacy practice field, including studies on patient-centred professionalism, revalidation and workload, as well as service evaluations and commissioning. I received a University of Manchester bursary to undertake my PhD, entitled 'Professional identity in pharmacy', which was awarded in 2011. Between 2011 and 2013 I was based in the School of Nursing, Midwifery and Social Work, where I completed an NIHR (HS&DR) -funded study on mental health self-care support for children and young people.Between 2013 and 2014 I was based in the Centre for Pharmacy Workforce Studies (CPWS) at Manchester Pharmacy School, where I worked on an NIHR-funded study on clinical productivity in community pharmacy. I am currently based in the Centre for Primary Care and work for the Greater Manchester CLAHRC.

My research interests centre around understanding professional and patient perspectives on healthcare provision. My PhD thesis explored practicing pharmacists' views of their own professional identities, as well as how they are seen by doctors, nurses and patients. I have also undertaken research on patient-centred professionalism in pharmacy and on provider and user experiences of different models of self-care support in mental health.

I am currently working within the Primary Care theme of the Collaboration for Leadership for Applied Health Research and Care (CLAHRC) Greater Manchester, on the evaluation of the Demonstrator Pilots.

I have previously supervised MPharm student research projects, taught research methods to 3rd year students on the MPharm degree and delivered seminars on research methods to undergraduate (BNurs) nursing and postgradate (MRes) psychology students.

• The University of Manchester Research Staff Association committee member
• The University of Manchester Staff Survey Steering Group member
• Member of the Evidence Synthesis Network

• Empirical qualitative research, including using a case study approach and experience of methods including: individual interviews, focus groups, semi-structured interviews, Critical Incident Technique.
• Evidence synthesis methods including systematic reviews of qualitative evidence.

• 2013 - Institute of Leadership and Management (ILM) - Level 4 award (Researchers into Management)

• 2011 - PhD - The University of Manchester

• 2002 - MA (Econ) - The University of Manchester