I am Professor of Primary Care Research in the Division of Population Health, Health Services Research and Primary Care. I set up and had a leading role as University Chief Investigator of the National Institute for Health and Care Research (NIHR) Greater Manchester Primary Care Patient Safety Translational Research Centre from 1 August 2012- 31 July 2017 (GM PSTRC) and Director of the NIHR Greater Manchester Patient Safety Translational Research Centre (GM PSTRC) from 1 April 2017- 31 May 2021. I continue to focus on capacity development and some research and supervision. I am a member of multiple NIHR capacity development and leadership committees/ groups/ forums.

I am a health services researcher that has published extensively using a range of HSR methodologies on the quality of care and patient safety in general practice and primary (health) care, the development and application of quality improvement strategies, and the use of quality indicators and the impact of the Quality and Outcomes Framework and other national quality initiatives. This includes three articles in the New England Journal of Medicine and 14 in the British Medical Journal. I helped develop many of the quality indiciators used in the UK Quality and Outcomes Framework and set up and led the external contractor working with the National Institute of Health and Care Excellence (NICE) to support the ongoing development of indicators for the QOF.  I led the development of Practice  Accreditation scheme working with the Royal College of General Practitioners. I co-developed the European Practice Assessment accreditation scheme, which has received the 2009 award of the European Health Forum Gastein. This award ('European Oscar for healthcare') is given to major innovations in European healthcare. I was Postgraduate Research Tutor for Primary Care from May 2007-April 2015.  I have been Course Unit Lead and taught Primary Health Care on the Manchester MPH since 2007.

I am a member of multiple NIHR leadership, career and capacity development committees i.e., HEE/NIHR Integrated Clinical Academic/Lectureship Schemes; Leadership Development/Support Programme; Emerging Leaders; SPARC & Global SPARC (Deputy Chair); NIHR/DHSC ‘e-learning resources’; Academy Members Conference 2021 Steering Group, Academic Career Development Forum Steering Group and Academy Forum.

I was Professor of Primary Care Research at the University of Canberra for 3 years until December 2017 and had an honorary contract as Professor of Primary Care Research at the University of Melbourne for 5 years until December 2017. I was an honorary senior researcher at the University of Heidelberg from 2010-2017. I am currently an honorary Professor of Primary Care Research at Sefako Makgatho Health Science University (SMU) in Pretoria, South Africa.

I have grant income of £23,250,000 and an H-Index of 35  with >250 publications generating > 19500 citations.

University Senate and General Assembly: 2011-2014

Piperska Rational Prescribing Group (http://www.piperska.org)

I am Professor of Primary Care Resarch in the Division of Population Health, Health Services Research and Primary Care. I was University Chief Investigator of the £6,208,281 National Institute for Health and Care Research (NIHR) Greater Manchester Primary Care Patient Safety Translational Research Centre (1 August 2012-31 July 2017) and Director of the £6,699,539 NIHR Greater Manchester Patient Safety Translational Research Centre (1 August 2017-31 May 2021).

My research interests focus on quality and safety of care in primary (health) care, particularly general practice, primary dental care, accreditation, quality assessment and quality improvement, incentivisation/pay-for-performance and patient perspectives. I have an interest in chronic disease management and comorbidity. I have been involved in developing methods of measuring quality including quality indicators and questionnaires. I set up and led the NICE process for developing general practice quality indicators for the £1billion Quality and Outcomes Framework (2009-2011). I am involved in ongoing collaborations with colleagues across Europe, America and Australia. My other current projects include developing a patient safety toolkit for general practice, exploring patient views of patient safety and assessing and improving the quality of dental care for patients and the public.

I have worked with researchers and/or given advice to policy makers in Australia, Belgium, Canada, Denmark, France, Germany, Holland, Italy, Ireland, Jersey, Mexico, Poland, South Africam, Sweden, Ukraine and across Africa, with an increasing focus on sub-Saharan Africa, in helping to develop research and policies around quality of care,  quality improvement and patient safety.

• Primary Care
• Quality of care definition and asessment
• Patient Safety
• Quality improvement
• Accreditation
• Audit/Evaluation
• Qualitative
• Quantitative
• Systematic reviews/evidence based practice

Postgraduate Research Tutor-   Primary Care and Institute of Population Health from April 2007 - March 2015

i have supervised 14 PhD students to completion and as of January 2019, I supervise 3 PhD students at UoM

Primary health care module course lead on MPH

NIHR training lead for NIHR Greater Manchester Primary Care Patient Safety Translational Reseach Centre (2012-2017)

I am Chair of Governors at Vernon Park Primary School in Stockport.

I am Professor of Primary Care Research in the Centre for Primary Care & Health Services Research of the Division of Population Health, Health Services Research and Primary Care. I set up and had a leading role in the National Institute for Health and Care Research (NIHR) Greater Manchester Patient Safety Translational Research Centre (GM PSTRC) for nearly 9 years from August 2012: http://www.population-health.manchester.ac.uk/primary-care-patient-safety

I qualified with a degree in Public Administration from Leicester Polytechnic  in Leicester in 1987. I then completed a Masters (MA Econ) course in local government at the University of Manchester in 1990. After working for a health authority I joined the University as a researcher in 1993 as a research associate at the Department of General Practice. In 1996 I moved to the National Primary Care Research and Development Centre, where I was a research fellow and then senior research fellow. I then became a Reader in Pimary Care before becoming a Professor of Primary Care Research. I obtained my PhD from the University of Manchester in 2002 on quality of care in general practice.

I am the course leader for the Primary Health Care Module of the Masters in Public Health/Masters in Research. I am deeply committed to an explicit focus on primary care in the MPH. I was postgraduate research tutor for primary care and the Institute of Population Health from 2007-2015

I have held a joint contract at the Department of General Practice, University of Heidelberg, Germany and have held joint Professorial contracts at the University of Nijmegan, the Australian National University, the University of Melbourne and the University of Canberra. I am currently an Honorary Professor of Primary Care at Sefako Makgatho Health Sciences University (SMU) in Pretoria, South Africa.

I worked at the National Primary Care Research and Development Centre between 1996 and 2010 . My main research interests focus on the quality and safety of primary care and across transitions of care and the development and application of quality and safety measures and improvement strategies.

BA (Hons, First), MA (Econ), PhD