Project Details
Description
NHS England has rolled out online access to test results for patients via the NHS App. Viewing test results online may improve patient engagement and satisfaction. It could also lead to patient anxiety and could mean more patients contact their GP practices to discuss results. Making sure patients can understand their blood results online could therefore have an important impact on primary care workload.
Patients need to know what to do next when they receive a test result; if this is not communicated well then patients could come to harm. It is important to make sure that all patients can understand their test result, and that no groups are disadvantaged by the move to online test result communication.
The aim of this study is to develop tools and guidance to help patients with a wide range of needs to access and understand their online blood test results.
Patients need to know what to do next when they receive a test result; if this is not communicated well then patients could come to harm. It is important to make sure that all patients can understand their test result, and that no groups are disadvantaged by the move to online test result communication.
The aim of this study is to develop tools and guidance to help patients with a wide range of needs to access and understand their online blood test results.
| Status | Active |
|---|---|
| Effective start/end date | 1/09/24 → 31/08/26 |