A description and evaluation of a challenging behaviour workshop

Katherine Berry, Christine Barrowclough, Carla Innes, Martin Fitzgerald, Samantha Hartley, Gillian Haddock

    Research output: Contribution to journalArticlepeer-review


    Background Ensuring good quality staff and patient relationships are key goals of long-stay inpatient services. It is therefore essential that staff have a good understanding of patients' needs and how to work with the challenges that can present in these environments. Aims We evaluated the feasibility and acceptability of a workshop to help psychiatric staff with challenging behaviours.Design We used a quasi experimental design with assessments carried out at baseline and post intervention. We provided the training to staff on one low secure psychiatric unit and recorded the uptake of outcome assessments and the workshop itself. We assessed staffpatient relationships, burnout and ward atmosphere and staff also completed satisfaction questionnaires.Results Sixty-six percent of staff (n25) who were eligible to participate in the project completed initial outcome measures, but only 42 (n16) attended the workshop and only 34 (n13) completed follow-up measures. The workshop had no predicted effects on any of the outcomes assessed, but staff satisfaction with the training was generally positive.Conclusions Building up positive relationships with staff, addressing negative expectations and seeking support from all levels of management are essential in terms of reducing barriers to training in psychiatric settings. © 2012 Informa UK, Ltd.
    Original languageEnglish
    Pages (from-to)478-484
    Number of pages6
    JournalJournal of Mental Health
    Issue number5
    Publication statusPublished - Oct 2012


    • Challenging behaviour
    • Psychosis
    • Relationships
    • Staff training


    Dive into the research topics of 'A description and evaluation of a challenging behaviour workshop'. Together they form a unique fingerprint.

    Cite this