@book{1cb965b2903a4d4f99b0a4eac3713c7c,
title = "A FRAMEWORK FOR MANAGING QUALITY IMPROVEMENT",
author = "Boaden, {R J} and Dale, {B G}",
note = "Times Cited: 0 7th annual conf of the operations management assoc ( uk ) - international operations : crossing borders in manufacturing and service Jun 23-24, 1992 Manchester, england Operat management assoc uk comm",
year = "1992",
language = "English",
isbn = "0-444-88178-6",
series = "International Operations: Crossing Borders in Manufacturing and Service",
publisher = "No publisher name",
}