A nationwide questionnaire study of patient satisfaction with the Medicines Use Review pharmacy service

Ali Hindi; Parastou Donyai; Nilesh Patel; Caroline Parkhurst

doi:10.1111/ijpp.12367

A nationwide questionnaire study of patient satisfaction with the Medicines Use Review pharmacy service

Ali Hindi, Parastou Donyai, Nilesh Patel, Caroline Parkhurst

Pharmacy

Research output: Contribution to conference › Abstract › peer-review

Abstract

The Medicines Use Review (MUR) is a community pharmacy service funded by the NHS to improve patients’ adherence to medication and/or reduce medicines waste. No rigorously-tested instrument exists to measure patient satisfaction with MURs despite evidence that patient satisfaction is a signiﬁcant indicator of the success of healthcare services.

Our aim was to assess patient satisfaction with the MUR by developing, validating, and utilising a new MUR patient satisfaction questionnaire (MUR-PSQ).

Original language	English
Pages	6-7
Number of pages	2
DOIs	https://doi.org/10.1111/ijpp.12367
Publication status	Published - 10 Apr 2017

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title = "A nationwide questionnaire study of patient satisfaction with the Medicines Use Review pharmacy service",

abstract = "The Medicines Use Review (MUR) is a community pharmacy service funded by the NHS to improve patients{\textquoteright} adherence to medication and/or reduce medicines waste. No rigorously-tested instrument exists to measure patient satisfaction with MURs despite evidence that patient satisfaction is a signiﬁcant indicator of the success of healthcare services.Our aim was to assess patient satisfaction with the MUR by developing, validating, and utilising a new MUR patient satisfaction questionnaire (MUR-PSQ).",

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AU - Patel, Nilesh

AU - Parkhurst, Caroline

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N2 - The Medicines Use Review (MUR) is a community pharmacy service funded by the NHS to improve patients’ adherence to medication and/or reduce medicines waste. No rigorously-tested instrument exists to measure patient satisfaction with MURs despite evidence that patient satisfaction is a signiﬁcant indicator of the success of healthcare services.Our aim was to assess patient satisfaction with the MUR by developing, validating, and utilising a new MUR patient satisfaction questionnaire (MUR-PSQ).

AB - The Medicines Use Review (MUR) is a community pharmacy service funded by the NHS to improve patients’ adherence to medication and/or reduce medicines waste. No rigorously-tested instrument exists to measure patient satisfaction with MURs despite evidence that patient satisfaction is a signiﬁcant indicator of the success of healthcare services.Our aim was to assess patient satisfaction with the MUR by developing, validating, and utilising a new MUR patient satisfaction questionnaire (MUR-PSQ).

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DO - 10.1111/ijpp.12367

M3 - Abstract

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ER -

A nationwide questionnaire study of patient satisfaction with the Medicines Use Review pharmacy service

Abstract

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