A Product Service System (PSS) Approach in the UK Agricultural Sector– Issues, Directions and implications

Kamal Qazi, Andrew Serotsky, Muhammad Amjad

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review


Uncertain economic and political factors are forcing businesses to rethink their competitive advantage. Such is the case for the UK agricultural sector, it is not immune from such challenges. This paper investigates how Product Service System (PSS) can make a difference to the sector. There is a sparse amount of PSS research in the UK agricultural sector, issues of performance in the sector is reviewed, benefits highlighted on how PSS can bring a sustainable competitive advantage to the sector. The advancement of customer satisfaction and monitoring the progression/performance with Life Cycle Analysis (LCA) and The Balanced Scorecard is suggested.
Original languageEnglish
Title of host publicationBritish Academy of Management (BAM2019) Conference Proceedings
Subtitle of host publicationBuilding and Sustaining High Performance Organisations in Uncertain Times
Place of PublicationLondon
PublisherBritish Academy of Management
Number of pages19
ISBN (Print)9780995641327
Publication statusPublished - Sept 2019
EventBritish Academy of Management Conference 2019 - Birmingham, United Kingdom
Duration: 3 Sept 20195 Sept 2019


ConferenceBritish Academy of Management Conference 2019
Abbreviated titleBAM 2019
Country/TerritoryUnited Kingdom


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