A quality-oriented business process meta-model

Farideh Heidari, Pericles Loucopoulos, Zoubida Kedad

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Business process modeling is an important part of information systems design. Business process modeling techniques provide a standard way of presentation and communication of business processes. One important problem in this context is to assess the quality of business processes as well as their ontological constructs, which raises several issues, such as the identification of business process constructs as well as the quality dimensions and factors relevant to these constructs. In this paper, our goal is twofold. First, we present a business process meta-model containing all possible constructs of a business process. Second, after discussing a set of quality factors suitable for business processes constructs, we present a quality oriented meta-model resulting from the enrichment of the business process meta-model with quality related information. © 2011 Springer-Verlag.
Original languageEnglish
Title of host publicationLecture Notes in Business Information Processing|Lect. Notes Bus. Inf. Process.
PublisherSpringer Nature
Pages85-99
Number of pages14
Volume88
ISBN (Print)9783642241741
DOIs
Publication statusPublished - 2011
Event7th International Workshop on Enterprise and Organizational Modeling and Simulation, EOMAS 2011, in Conjunction with CAiSE 2011 - London
Duration: 1 Jul 2011 → …

Publication series

NameLecture Notes on Business Information Processing
PublisherSpringer-Verlag

Conference

Conference7th International Workshop on Enterprise and Organizational Modeling and Simulation, EOMAS 2011, in Conjunction with CAiSE 2011
CityLondon
Period1/07/11 → …

Keywords

  • Business process
  • Business process modeling
  • Quality
  • Quality-oriented meta-model

Fingerprint

Dive into the research topics of 'A quality-oriented business process meta-model'. Together they form a unique fingerprint.

Cite this