A study of the purchasing management system with respect to total quality management

Javier González-Benito; Angel R. Martínez-Lorente; Barrie G. Dale

doi:10.1016/S0019-8501(02)00231-6

A study of the purchasing management system with respect to total quality management

Javier González-Benito, Angel R. Martínez-Lorente, Barrie G. Dale

Management Sciences and Marketing

Research output: Contribution to journal › Article › peer-review

Abstract

One of the key elements of a total quality management (TQM) policy is the assurance of an adequate supply of materials and components. The objective of this paper is twofold. Firstly, it analyses the relationship between different purchasing system variables and supplier quality assurance practices. Secondly, it explores both the connections between supplier quality assurance practices and other quality assurance practices used for internal processes, and examines the relationship of such practices with supply operational results. Different hypotheses are tested using data obtained from a sample of 152 Spanish automotive component suppliers. This data show clear evidence of the importance of product, supplier and company characteristics and highlights the importance of a company-wide commitment to the application of quality assurance principles. © 2002 Elsevier Science Inc. All rights reserved.

Original language	English
Pages (from-to)	443-454
Number of pages	11
Journal	Industrial Marketing Management
Volume	32
Issue number	6
DOIs	https://doi.org/10.1016/S0019-8501(02)00231-6
Publication status	Published - Aug 2003

Keywords

Purchasing function
Quality assurance
Supply chain management
Total quality management

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abstract = "One of the key elements of a total quality management (TQM) policy is the assurance of an adequate supply of materials and components. The objective of this paper is twofold. Firstly, it analyses the relationship between different purchasing system variables and supplier quality assurance practices. Secondly, it explores both the connections between supplier quality assurance practices and other quality assurance practices used for internal processes, and examines the relationship of such practices with supply operational results. Different hypotheses are tested using data obtained from a sample of 152 Spanish automotive component suppliers. This data show clear evidence of the importance of product, supplier and company characteristics and highlights the importance of a company-wide commitment to the application of quality assurance principles. {\textcopyright} 2002 Elsevier Science Inc. All rights reserved.",

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AU - Dale, Barrie G.

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N2 - One of the key elements of a total quality management (TQM) policy is the assurance of an adequate supply of materials and components. The objective of this paper is twofold. Firstly, it analyses the relationship between different purchasing system variables and supplier quality assurance practices. Secondly, it explores both the connections between supplier quality assurance practices and other quality assurance practices used for internal processes, and examines the relationship of such practices with supply operational results. Different hypotheses are tested using data obtained from a sample of 152 Spanish automotive component suppliers. This data show clear evidence of the importance of product, supplier and company characteristics and highlights the importance of a company-wide commitment to the application of quality assurance principles. © 2002 Elsevier Science Inc. All rights reserved.

AB - One of the key elements of a total quality management (TQM) policy is the assurance of an adequate supply of materials and components. The objective of this paper is twofold. Firstly, it analyses the relationship between different purchasing system variables and supplier quality assurance practices. Secondly, it explores both the connections between supplier quality assurance practices and other quality assurance practices used for internal processes, and examines the relationship of such practices with supply operational results. Different hypotheses are tested using data obtained from a sample of 152 Spanish automotive component suppliers. This data show clear evidence of the importance of product, supplier and company characteristics and highlights the importance of a company-wide commitment to the application of quality assurance principles. © 2002 Elsevier Science Inc. All rights reserved.

KW - Purchasing function

KW - Quality assurance

KW - Supply chain management

KW - Total quality management

U2 - 10.1016/S0019-8501(02)00231-6

DO - 10.1016/S0019-8501(02)00231-6

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VL - 32

SP - 443

EP - 454

JO - Industrial Marketing Management

JF - Industrial Marketing Management

IS - 6

ER -

A study of the purchasing management system with respect to total quality management

Abstract

Keywords

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