A Transformative Service Research Approach to Positive Customer Feedback

Research output: Contribution to conferenceOtherpeer-review

Abstract

Special Session Invitation: “Transformative Service Research – A Cutting Edge Area for Marketing Scholars”The Special session aimed at challenging the established theoretical focus and extending the analytical realm of prior service research
Original languageEnglish
Publication statusPublished - 22 Feb 2014
Event2014 American Marketing Association (AMA) Winter Marketing Educators’ Conference - Orlando, USA
Duration: 1 Jan 1824 → …

Conference

Conference2014 American Marketing Association (AMA) Winter Marketing Educators’ Conference
CityOrlando, USA
Period1/01/24 → …

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