Accuracy, Coherence, and Discrepancy in Self- and Other-Reports: Moving toward an Interactive Perspective of Organizational Dissent

Stephen M. Croucher, Jeffrey W. Kassing, Audra R. Diers-Lawson

Research output: Contribution to journalArticlepeer-review

Abstract

The purpose of this study was twofold and involved examining the viability of using the Organizational Dissent Scale as an other-report instrument, and developing additional perceptual data related to dissent expression. A sample of 291 people completed survey questionnaire measures of organizational dissent. Equal-sized groups (n = 97) completed either a self-report, a workplace colleague other-report, or an organizational outsider other-report. Results indicated the Organizational Dissent Scale performed reliably as an other-report, but it showed some tendency for social desirability. In addition, findings suggested that certain indicators of proximity to the dissenter reduced discrepancy between self- and other-reports for upward dissent, but not lateral dissent. By comparison, lateral dissent produced the most discrepant reports of dissent expression, while displaced dissent produced the most coherent reports. © The Author(s) 2013.
Original languageEnglish
Pages (from-to)425-442
Number of pages17
JournalManagement Communication Quarterly
Volume27
Issue number3
DOIs
Publication statusPublished - Aug 2013

Keywords

  • dissent expression
  • organizational dissent
  • other-reports
  • perception
  • social desirability

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