Agents for cross-organisational business interoperability

Iain Duncan Stalker, Nikolay Mehandjiev

Research output: Chapter in Book/Report/Conference proceedingChapter


Increasing complexity of products and services together with shrinking lead times means that demands are often best satisfied through dynamic networks of collaborating enterprises. Businesses seek agile partnerships where companies focus on core business activities and partners provide complementary expertise. Successful collaboration demands a tight yet flexible integration of business processes. In this paper we focus on issues of process interoperability and the use of agents to support cross-organisational process interoperability. We maintain that an informed decision on the place of agents within this context demands a systematic approach: such an approach forms the core contribution of this paper. We apply a modified version of the function-behaviour-structure (FBS) framework of Gero as an organising schema to develop a clarifying structure; and to help determine the role of software agents. In particular, we use the formal elements of the FBS framework to identify those areas where agents may be applied. We highlight the need to combine this with appropriate mechanisms to promote semantic interoperability. © 2009 Springer Berlin Heidelberg.
Original languageEnglish
Title of host publicationLecture Notes in Business Information Processing|Lect. Notes Bus. Inf. Process.
PublisherSpringer Nature
Number of pages17
Publication statusPublished - 2009
EventInternational Workshops on Agent-Based Technologies and Applications for Enterprise Interoperability, ATOP 2008 - Estoril
Duration: 1 Jul 2009 → …


OtherInternational Workshops on Agent-Based Technologies and Applications for Enterprise Interoperability, ATOP 2008
Period1/07/09 → …


  • Agents
  • Process interoperability
  • Semantic interoperability
  • System design


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