An Empirical Investigation into the Role of Knowledge Management on Effective Corporate Decision Making: theoretical discussion and empirical experiences,

One of the most significant keys to value-creation comes from placing emphasis on producing knowledge. The production of knowledge needs to be a major part of the production strategy. This research aims harness the concept of knowledge management (KM) as an essential element in a creation of sustainable competitive advantage for organisations. A conceptual model based on the literature review and consultations with knowledge workers was developed. A pilot study with collaborating organizations which are active in manufacturing in Iraq was performed to validate the conceptual model and facilitate exploratory investigation regarding the relationships. Data were collected using personal interviews with managers and knowledge workers at the enterprises in addition to use of the questionnaire survey which were distributed on random samples of these firms. The study identified high correlation between KM and organizational performance. In addition to identifying high correlation between computer based decision support systems and organizational performance. Knowledge acquired form the pilot study will be employed to update conceptual models and the questionnaire in order to collect further data for the main study