Analysing Critical Incidents in Higher Education Services

Roediger Voss, Thorsten Gruber, Alexander Reppel

Research output: Chapter in Book/Conference proceeding › Conference contribution › peer-review

Original language	English
Title of host publication	2nd European Conference on Higher Education Marketing
Place of Publication	Budapest, Hungary
Publication status	Published - 2007
Event	2nd European Conference on Higher Education Marketing, Academy of Marketing - Budapest, Hungary Duration: 1 Jan 1824 → …

Conference	2nd European Conference on Higher Education Marketing, Academy of Marketing
City	Budapest, Hungary
Period	1/01/24 → …

Cite this

@inproceedings{e8fdac9856fa440380256c3571de1670,

title = "Analysing Critical Incidents in Higher Education Services",

author = "Roediger Voss and Thorsten Gruber and Alexander Reppel",

year = "2007",

language = "English",

booktitle = "2nd European Conference on Higher Education Marketing",

note = "2nd European Conference on Higher Education Marketing, Academy of Marketing ; Conference date: 01-01-1824",

}

TY - GEN

T1 - Analysing Critical Incidents in Higher Education Services

AU - Voss, Roediger

AU - Gruber, Thorsten

AU - Reppel, Alexander

PY - 2007

Y1 - 2007

M3 - Conference contribution

BT - 2nd European Conference on Higher Education Marketing

CY - Budapest, Hungary

T2 - 2nd European Conference on Higher Education Marketing, Academy of Marketing

Y2 - 1 January 1824

ER -