Abstract
The issue of control is central to many conceptualizations of work and work organization. Although the body of research on organizational culture control is growing, this literature has a number of limitations. This article encourages theory building by supplying generalizable empirical evidence of the practices of organizations that aim to enhance management-espoused cultural control as well as developing insights into how such efforts impact on employees. The analysis of the responses to a survey of one thousand firms finds a number of significant associations between the three antecedent factors and cultural control as well as three associations with consequences. The article culminates with a discussion of the contributions and implications of these findings.
Original language | English |
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Pages (from-to) | 437-445 |
Number of pages | 9 |
Journal | Journal of Business Research |
Volume | 64 |
Issue number | 5 |
DOIs | |
Publication status | Published - May 2011 |
Keywords
- Control
- Management-espoused cultural control
- Service workers
- Structural equation modeling
- Survey method