Artificial emotional intelligence: Using artificial intelligence to study feelings in customer experience

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Original language	English
Title of host publication	Proceedings of QUIS16, the 16th International Research Symposium on Advancing Service Research and Practice!
Publication status	Accepted/In press - 20 Dec 2018
Event	16th International Research Symposium on Advancing Service Research and Practice - Karlstad, Sweden Duration: 10 Jun 2019 → 13 Jun 2019

Conference	16th International Research Symposium on Advancing Service Research and Practice
Abbreviated title	QUIS16
Country/Territory	Sweden
City	Karlstad
Period	10/06/19 → 13/06/19

20181030.1 - AICE QUIS16 AbstractJBv2
Accepted author manuscript, 69.4 KB
Embargo ends: 1/01/28

Cite this

@inproceedings{3b7c410dbc8d487598f1050cda458b6b,

title = "Artificial emotional intelligence: Using artificial intelligence to study feelings in customer experience",

author = "Karim Sidaoui and Jamie Burton and Matti Jaakkola",

year = "2018",

month = dec,

day = "20",

language = "English",

booktitle = "Proceedings of QUIS16, the 16th International Research Symposium on Advancing Service Research and Practice!",

note = "16th International Research Symposium on Advancing Service Research and Practice , QUIS16 ; Conference date: 10-06-2019 Through 13-06-2019",

}

Sidaoui, K, Burton, J & Jaakkola, M 2018, Artificial emotional intelligence: Using artificial intelligence to study feelings in customer experience. in Proceedings of QUIS16, the 16th International Research Symposium on Advancing Service Research and Practice! . 16th International Research Symposium on Advancing Service Research and Practice , Karlstad, Sweden, 10/06/19.

Artificial emotional intelligence: Using artificial intelligence to study feelings in customer experience. / Sidaoui, Karim; Burton, Jamie ; Jaakkola, Matti.
Proceedings of QUIS16, the 16th International Research Symposium on Advancing Service Research and Practice! . 2018.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - Artificial emotional intelligence: Using artificial intelligence to study feelings in customer experience

AU - Sidaoui, Karim

AU - Burton, Jamie

AU - Jaakkola, Matti

PY - 2018/12/20

Y1 - 2018/12/20

M3 - Conference contribution

BT - Proceedings of QUIS16, the 16th International Research Symposium on Advancing Service Research and Practice!

T2 - 16th International Research Symposium on Advancing Service Research and Practice

Y2 - 10 June 2019 through 13 June 2019

ER -