Book Review: Working the Phones: Control and Resistance in Call Centres by Jamie Woodcock

Research output: Contribution to journal › Book/Film/Article review › peer-review

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@article{02c1cd3853cf4f45a9d23a68f00b7361,

title = "Book Review: Working the Phones: Control and Resistance in Call Centres by Jamie Woodcock",

author = "{Castillo Larrain}, {Alejandro Jose} and Nicol{\'a}s Ratto",

year = "2018",

month = oct,

day = "18",

doi = "10.1177/0309816818803025b",

language = "English",

volume = "42",

pages = "580--583",

journal = "Capital & Class",

issn = "0309-8168",

publisher = "SAGE Publications Inc.",

number = "3",

}

TY - JOUR

T1 - Book Review: Working the Phones: Control and Resistance in Call Centres by Jamie Woodcock

AU - Castillo Larrain, Alejandro Jose

AU - Ratto, Nicolás

PY - 2018/10/18

Y1 - 2018/10/18

U2 - 10.1177/0309816818803025b

DO - 10.1177/0309816818803025b

M3 - Book/Film/Article review

SN - 0309-8168

VL - 42

SP - 580

EP - 583

JO - Capital & Class

JF - Capital & Class

IS - 3

ER -