Case Studies in Service Innovation

L.A. Macaulay (Editor), I. Miles (Editor), J. Wilby (Editor), Y.L. Tan (Editor), L. Zhao (Editor), B. Theodoulidis (Editor)

Research output: Book/Report › Scholarly edition › peer-review

Name	Service Science: Research and Innovations in the Service Economy
Publisher	Springer Science+Business Media

Access to Document

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title = "Case Studies in Service Innovation",

editor = "L.A. Macaulay and I. Miles and J. Wilby and Y.L. Tan and L. Zhao and B. Theodoulidis",

year = "2012",

month = dec,

doi = "10.1007/978-1-4614-1972-3",

language = "English",

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