CMLG Research Project 8, year 4, 2005-2006: Customer Satisfaction Research –Asking the ‘So What?’ Question

R. Gleaves, J. Kitshoff, Jamie Burton (Editor)

Research output: Book/Report › Commissioned report

Original language	English
Place of Publication	Manchester
Publisher	Alliance Manchester Business School, University of Manchester
Publication status	Published - 2006

Cite this

@book{a5e18e58a63f48448be4014a984dfa86,

title = "CMLG Research Project 8, year 4, 2005-2006: Customer Satisfaction Research –Asking the {\textquoteleft}So What?{\textquoteright} Question",

author = "R. Gleaves and J. Kitshoff",

editor = "Jamie Burton",

year = "2006",

language = "English",

publisher = "Alliance Manchester Business School, University of Manchester",

address = "United Kingdom",

}