CMLG Research Project, year 6, 2007-08: Embedding a culture of customer service

J. Burton, R. Gleaves, J. Kitshoff, J. Cannock, S.K Haider, A Klopotowska, P Piyasirananda, H Tenholte, W Zhao, Jamie Burton (Editor), R. Gleaves (Editor), J. Kitshoff (Editor)

Research output: Book/ReportCommissioned report

Original languageEnglish
PublisherAlliance Manchester Business School, University of Manchester
Publication statusPublished - 2008

Publication series

NameCustomer Management Leadership Group research reports

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