Commissioning services and the new community pharmacy contract: (4) Governance and performance management

    Research output: Contribution to journalArticlepeer-review

    Abstract

    Aim: To identify and describe governance and performance management activity primary care trusts in England relating to the provision of pharmaceutical services. Design: A self-completion questionnaire. Subjects and setting: All PCTs in England. Results: The response rate was 74%. 55% of PCTs knew the names of clinical governance leads for all community pharmacies in their locality. Respondents estimated that, by the end of June 2006, 55% of, community pharmacies would have been visited to monitor attainment or maintenance of essential service specifications and clinical governance requirements. National templates have been produced for 10 of the 19 enhanced services, but use of these has so far been low. Training and accreditation requirements and the setting of targets for service activity levels both varied considerably between individual enhanced services and PCTs. Conclusions: Progress on monitoring the new contract for community pharmacy has so far been variable and many pharmacies have still not received a monitoring visit.
    Original languageEnglish
    Pages (from-to)251-253
    Number of pages2
    JournalPharmaceutical Journal
    Volume277
    Issue number7415
    Publication statusPublished - 26 Aug 2006

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