Competing Institutional Logics in Impact Sourcing

Fareesa Malik, Brian Nicholson

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

Abstract

This chapter examines competing welfare and market logics in impact sourcing. Impact sourcing is an emerging trend in the global outsourcing industry that aims to contribute to the welfare of marginalised people by providing employment opportunities in outsourcing centres. Drawing on the concepts of institutional logics this paper presents a case study of a USA based IT outsourcing vendor “AlphaCorp” practising impact sourcing in a Pakistan subsidiary. The findings show that in cases where actors are located in diverse institutional contexts, competing interests determine the respective priority given to the welfare and market logics. Multiple responses to the competing logics are identified and we offer a conceptualisation of “enclaves” of competing institutional logics in impact sourcing.
Original languageEnglish
Title of host publicationInformation Systems Outsourcing
Subtitle of host publicationThe Era of Digital Transformation
EditorsRudy Hirschheim, Armin Heinzl, Jens Dibbern
PublisherSpringer Nature
Pages215-231
Number of pages17
ISBN (Print)9783030458188, 9783030458195
DOIs
Publication statusPublished - 2020

Publication series

NameProgress in IS

Keywords

  • Global IT outsourcing
  • Impact sourcing
  • Competing institutional logics
  • Welfare and market logics
  • Hybrid organisations

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