Abstract
Whether an organization gains a competitive advantage (CA) from an enterprise resource planning (ERP) system is a topic of much debate in the literature. However, when we differentiate between the stakeholders in the ERP value-chain and their relative CA positions, the literature is curiously silent. We depict the ERP value-chain as having three stakeholders: an ERP vendor, an ERP partner or re-seller, and the ERP end-users or client. The paper suggests how the interests these stakeholders have in maintaining or improving their CA in their own markets is complex and in some circumstances may hinder the development of future ERPs. This paper formulates a set of propositions to address this gap in our knowledge. We close the paper by proposing eight scenarios and suggesting how these and our propositions may be explored empirically. © (2009) by the AIS/ICIS Administrative Office All rights reserved.
| Original language | English |
|---|---|
| Title of host publication | 15th Americas Conference on Information Systems 2009, AMCIS 2009|Amer. Conf. Inf. Sys., AMCIS |
| Place of Publication | Atlanta, Georgia |
| Publisher | Association for Information Systems |
| Pages | 6274-6281 |
| Number of pages | 7 |
| Volume | 9 |
| ISBN (Print) | 9781615675814 |
| Publication status | Published - 2009 |
| Event | 15th Americas Conference on Information Systems 2009, AMCIS 2009 - San Francisco, CA Duration: 1 Jul 2009 → … |
Conference
| Conference | 15th Americas Conference on Information Systems 2009, AMCIS 2009 |
|---|---|
| City | San Francisco, CA |
| Period | 1/07/09 → … |
Keywords
- Competitive advantage
- Enterprise resource planning (ERP)
- ERP development
- Resource-based view
- Value-chain