Conceptualising ‘street-level’ urban design governance in Scotland

This article develops ‘street-level bureaucracy’ theory to conceptualise how policy implementation within urban design governance is shared among actors whose role transcends sectoral responsibilities and motivations. It presents case study research with a Scottish local authority which has made a strategic investment in a placemaking policy agenda, including the creation of an influential design review panel of volunteer experts which exemplifies the wider embrace of private capacity within public governance. The paper identifies the distinctive role of design review panel members in street-level implementation, and shows how their discretion is shaped simultaneously by public and private interests. It concludes that understanding and utilising these micro-level processes provides opportunities for conceptualising policy implementation within a neoliberalising urban governance context, and for addressing the implementation gap between the aims of public urban design policy and the realities of delivery.