@article{e3fd3b90f1eb4122a5bdd48359409884,
title = "Control mechanisms, management orientations, and the creativity of service employees: Symmetric and asymmetric modeling",
keywords = "Control mechanisms, Creativity, Frontline employees, Management orientations, Service industries",
author = "FJ Coelho and H Evanschitzky and CMP Sousa and H Olya and B Taheri",
year = "2021",
month = aug,
doi = "10.1016/j.jbusres.2020.10.055",
language = "English",
volume = "132",
pages = "753--764",
journal = "Journal of Business Research",
issn = "0148-2963",
publisher = "Elsevier BV",
}