Customer Deviance: An Expanded Framework, Prevention Strategies, and Opportunities for Future Research

Paul Fombelle; Clay Voorhees; Mason Jenkins; Ibrahim Abosag; Sabine Benoit; Thorsten Gruber; Anders Gustafsson; Karim Sidaoui

Customer Deviance: An Expanded Framework, Prevention Strategies, and Opportunities for Future Research

Paul Fombelle, Clay Voorhees, Mason Jenkins, Ibrahim Abosag, Sabine Benoit, Thorsten Gruber, Anders Gustafsson, Karim Sidaoui

Research output: Chapter in Book/Conference proceeding › Conference contribution › peer-review

Original language	English
Title of host publication	Customer Deviance
Subtitle of host publication	An Expanded Framework, Prevention Strategies, and Opportunities for Future Research
Publication status	Accepted/In press - 20 Dec 2018

Cite this

@inproceedings{b05580cfea8a424f800ed7347deb730b,

title = "Customer Deviance: An Expanded Framework, Prevention Strategies, and Opportunities for Future Research",

author = "Paul Fombelle and Clay Voorhees and Mason Jenkins and Ibrahim Abosag and Sabine Benoit and Thorsten Gruber and Anders Gustafsson and Karim Sidaoui",

year = "2018",

month = dec,

day = "20",

language = "English",

booktitle = "Customer Deviance",

}

TY - GEN

T1 - Customer Deviance

T2 - An Expanded Framework, Prevention Strategies, and Opportunities for Future Research

AU - Fombelle, Paul

AU - Voorhees, Clay

AU - Jenkins, Mason

AU - Abosag, Ibrahim

AU - Benoit, Sabine

AU - Gruber, Thorsten

AU - Gustafsson, Anders

AU - Sidaoui, Karim

PY - 2018/12/20

Y1 - 2018/12/20

M3 - Conference contribution

BT - Customer Deviance

ER -