Abstract
Appraises the concept of quality, focusing on quality assurance frameworks and methods of monitoring and improving the quality of care and service provision. Identifies the legal, ethical and professional drivers for change, critically discussing the role of the change agent in developing and leading teams to effect change.
| Original language | English |
|---|---|
| Title of host publication | Foundations of Adult Nursing |
| Editors | Dianne Burns |
| Place of Publication | London |
| Publisher | Sage Publications Ltd |
| Chapter | 9 |
| Pages | 221-246 |
| Number of pages | 25 |
| Edition | 2nd |
| ISBN (Print) | 978-1-4739-9792-9, 978-1-4739-9793-6 |
| Publication status | Published - 1 Jan 2019 |