Development Outcomes of Training for Online Freelancing in the Philippines

Karsten Eskelund, Richard Heeks, Brian Nicholson

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review


Impact sourcing focuses on training and hiring people who would otherwise not be able to land a job in the outsourcing business. The Philippine Government has initiated a training program to prepare people for online freelancing in socio-economically disadvantaged areas in the country.

We lack knowledge about the impact such training programs might have on marginalized individuals. Thus, this paper adds to previous research on impact sourcing by analyzing whether government-initiated training enables people in socio-economically disadvantaged areas to obtain online freelancing jobs. We analyze data from a survey and interviews with the Choice Framework.

We used an explanatory, mixed-methods approach. We used a survey to gather information from the trainees about their perception of the training. We also conducted interviews with trainees in selected locations.

The findings indicate that the trainees gained both technical and personal skills that enabled them to target jobs for which they were previously not qualified. However, structural challenges remained, such as a lack of a stable Internet connection in some areas.

This paper adds to previous research about impact sourcing, by examining how training can help marginalized people to obtain online freelancing jobs.
Original languageEnglish
Title of host publication Locally Relevant ICT Research
Subtitle of host publicationIDIA 2018. Communications in Computer and Information Science
PublisherSpringer Nature
ISBN (Electronic)978-3-030-11235-6
ISBN (Print)978-3-030-11234-9
Publication statusPublished - 18 Jan 2019

Research Beacons, Institutes and Platforms

  • Global Development Institute


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