Abstract
Attempts to improve others' feelings have positive consequences, while attempts to worsen others' feelings have negative consequences. But do such effects depend on the motives underlying these attempts? In an experimental study, we tested whether leaders' apparent motives influence the effects of their interpersonal emotion regulation on followers. We found that the positive effects of using affect‐improving (vs. affect‐worsening) strategies on relational outcomes and discretional performance outcomes were largely enhanced when the leader exhibited prosocial motives but diminished when the leader exhibited egoistic motives. Our findings add nuance to our understanding of the effects of interpersonal emotion regulation at work.
Original language | English |
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Journal | Journal of Occupational and Organizational Psychology |
Early online date | 4 Feb 2019 |
DOIs | |
Publication status | Published - 2019 |
Research Beacons, Institutes and Platforms
- Work and Equalities Institute