Do the effects of interpersonal emotion regulation depend on people's underlying motives?

Karen Niven, Ashlea C. Troth, David Holman

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Abstract

Attempts to improve others' feelings have positive consequences, while attempts to worsen others' feelings have negative consequences. But do such effects depend on the motives underlying these attempts? In an experimental study, we tested whether leaders' apparent motives influence the effects of their interpersonal emotion regulation on followers. We found that the positive effects of using affect‐improving (vs. affect‐worsening) strategies on relational outcomes and discretional performance outcomes were largely enhanced when the leader exhibited prosocial motives but diminished when the leader exhibited egoistic motives. Our findings add nuance to our understanding of the effects of interpersonal emotion regulation at work.
Original languageEnglish
JournalJournal of Occupational and Organizational Psychology
Early online date4 Feb 2019
DOIs
Publication statusPublished - 2019

Research Beacons, Institutes and Platforms

  • Work and Equalities Institute

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