Doing Internet research with hard-to-reach communities: methodological reflections on gaining meaningful access

Mareile Kaufmann*, Meropi Tzanetakis

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

Abstract

This article contributes to scholarship on digital sociology by addressing the methodological challenge of gaining access to hard-to-reach online communities. We use assemblage theory to argue how collaborative efforts of human participants, digital technologies, techniques, authorities, cultural codes and the human researcher co-determine aspects of gaining access to online subjects. In particular, we analyse how credibility and reflexivity are assembled in an online research context. This is exemplified by our own experiences of researching hackers that dispute surveillance and the social embeddedness of darknet drug market users. In this article, we demonstrate the utility of an assemblage perspective for understanding the complexities involved in negotiating access to hard-to-reach communities in digital spaces.

Original languageEnglish
Pages (from-to)927-944
Number of pages18
JournalQualitative Research
Volume20
Issue number6
Early online date16 Feb 2020
DOIs
Publication statusPublished - Dec 2020

Keywords

  • credibility
  • hard-to-reach communities
  • Internet research
  • methodology
  • online research
  • reflexivity

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