TY - GEN
T1 - Don’t worry, we’ll get there: Developing robot personalities to maintain user interaction after robot error
AU - Collins, Emily
PY - 2016/7/12
Y1 - 2016/7/12
N2 - Human robot interaction (HRI) often considers the human impact of a robot serving to assist a human in achieving their goal or a shared task. There are many circumstances though during HRI in which a robot may make errors that are inconvenient or even detrimental to human partners. Using the ROBOtic GUidance and Interaction DEvelopment (ROBO-GUIDE) model on the Pioneer LX platform as a case study, and insights from social psychology, we examine key factors for a robot that has made such a mistake, ensuring preservation of individuals’ perceived competence of the robot, and individuals’ trust towards the robot. We outline an experimental approach to test these proposals.
AB - Human robot interaction (HRI) often considers the human impact of a robot serving to assist a human in achieving their goal or a shared task. There are many circumstances though during HRI in which a robot may make errors that are inconvenient or even detrimental to human partners. Using the ROBOtic GUidance and Interaction DEvelopment (ROBO-GUIDE) model on the Pioneer LX platform as a case study, and insights from social psychology, we examine key factors for a robot that has made such a mistake, ensuring preservation of individuals’ perceived competence of the robot, and individuals’ trust towards the robot. We outline an experimental approach to test these proposals.
U2 - 10.1007/978-3-319-42417-0_38
DO - 10.1007/978-3-319-42417-0_38
M3 - Conference contribution
BT - Conference on Biomimetic and Biohybrid Systems
ER -