Email-based interoperability service utilities for cooperative small and medium enterprises

Hong Linh Truong, Enrico Morten, Michal Laclavik, Thomas Burkhart, Martin Carpenter, Christoph Dorn, Panagiotis Gkouvas, Kalaboukas Konstantinos, Dario Luiz Lopez, Cesar Marin, Christian Melchiorre, Ana Pinuela, Martin Seleng, Dirk Werth

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

As most SMEs utilize email for conducting business, email-based interoperability solutions for SMEs can have a profound effect on their business. This paper presents a utility-like system to support specialized SMEs to improve their business via emails by providing system, semantic and process interoperability solutions for individual SMEs and network of cooperative SMEs. We describe the concept of Email-based Interoperability Service Utility (EISU) and a software framework that provides almost zero cost interoperability solutions.
Original languageEnglish
Title of host publicationICEIS 2009 - 11th International Conference on Enterprise Information Systems, Proceedings|ICEIS - Int. Conf. Enterp. Inf. Syst., Proc.
Pages95-101
Number of pages6
VolumeSAIC
Publication statusPublished - 2009
EventICEIS 2009 - 11th International Conference on Enterprise Information Systems - Milan
Duration: 1 Jul 2009 → …

Conference

ConferenceICEIS 2009 - 11th International Conference on Enterprise Information Systems
CityMilan
Period1/07/09 → …

Keywords

  • Email
  • Interoperability service utility
  • Recommendation
  • SME cooperation

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