Email-based negotiation to facilitate collaboration in SME networks

Usman Wajid; Abraham Nieva De La Hidalga; Martin Carpenter; César A. Marin

doi:10.1109/WETICE.2011.11

Email-based negotiation to facilitate collaboration in SME networks

Usman Wajid, Abraham Nieva De La Hidalga, Martin Carpenter, César A. Marin

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

Small and medium enterprises (SMEs) typically rely on emails to interact with other SMEs in a collaborative network. However, with the use of different document standards and interpretation techniques establishing a shared understanding of business documents (or emails) can be difficult and raise interoperability issues. In this paper we introduce Commius - a zero cost enterprise system that aims to achieve seamless interoperability among collaborative SMEs. At the heart of Commius is a semantic alignment mechanism capable of automatically interpreting a document received by the system. However, when the automatic interpretation fails, Commius employs agent-inspired negotiation techniques to help achieve common understanding of the document with other Commius system (installed at sender or collaborative SME). This paper presents details of Commius's email negotiation mechanism with the help of a running scenario that demonstrates how Commius-based negotiation can support SMEs achieve semantic alignment in collaborative networks. © 2011 IEEE.

Original language	English
Title of host publication	Proceedings of the 2011 20th IEEE International Workshops on Enabling Technologies: Infrastructure for Collaborative Enterprises, WETICE 2011\|Proc. IEEE Int. Workshops Enabling Technol.: Infrastruct. Collab. Enterp., WETICE
Place of Publication	Washington, USA
Publisher	IEEE Computer Society
Pages	19-24
Number of pages	5
ISBN (Print)	9780769544106
DOIs	https://doi.org/10.1109/WETICE.2011.11
Publication status	Published - 2011
Event	2011 20th IEEE International Workshops on Enabling Technologies: Infrastructure for Collaborative Enterprises, WETICE 2011 - Paris Duration: 1 Jul 2011 → …

Conference

Conference	2011 20th IEEE International Workshops on Enabling Technologies: Infrastructure for Collaborative Enterprises, WETICE 2011
City	Paris
Period	1/07/11 → …

Keywords

email negotiation
Enterprise interoperability
SME collaboration

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

10.1109/WETICE.2011.11

Cite this

Wajid, U., De La Hidalga, A. N., Carpenter, M., & Marin, C. A. (2011). Email-based negotiation to facilitate collaboration in SME networks. In Proceedings of the 2011 20th IEEE International Workshops on Enabling Technologies: Infrastructure for Collaborative Enterprises, WETICE 2011|Proc. IEEE Int. Workshops Enabling Technol.: Infrastruct. Collab. Enterp., WETICE (pp. 19-24). IEEE Computer Society . https://doi.org/10.1109/WETICE.2011.11

Wajid, Usman ; De La Hidalga, Abraham Nieva ; Carpenter, Martin et al. / Email-based negotiation to facilitate collaboration in SME networks. Proceedings of the 2011 20th IEEE International Workshops on Enabling Technologies: Infrastructure for Collaborative Enterprises, WETICE 2011|Proc. IEEE Int. Workshops Enabling Technol.: Infrastruct. Collab. Enterp., WETICE. Washington, USA : IEEE Computer Society , 2011. pp. 19-24

@inproceedings{f8ad4ab571764de2a58ed8aba21e83b9,

title = "Email-based negotiation to facilitate collaboration in SME networks",

abstract = "Small and medium enterprises (SMEs) typically rely on emails to interact with other SMEs in a collaborative network. However, with the use of different document standards and interpretation techniques establishing a shared understanding of business documents (or emails) can be difficult and raise interoperability issues. In this paper we introduce Commius - a zero cost enterprise system that aims to achieve seamless interoperability among collaborative SMEs. At the heart of Commius is a semantic alignment mechanism capable of automatically interpreting a document received by the system. However, when the automatic interpretation fails, Commius employs agent-inspired negotiation techniques to help achieve common understanding of the document with other Commius system (installed at sender or collaborative SME). This paper presents details of Commius's email negotiation mechanism with the help of a running scenario that demonstrates how Commius-based negotiation can support SMEs achieve semantic alignment in collaborative networks. {\textcopyright} 2011 IEEE.",

keywords = "email negotiation, Enterprise interoperability, SME collaboration",

author = "Usman Wajid and {De La Hidalga}, {Abraham Nieva} and Martin Carpenter and Marin, {C{\'e}sar A.}",

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doi = "10.1109/WETICE.2011.11",

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pages = "19--24",

booktitle = "Proceedings of the 2011 20th IEEE International Workshops on Enabling Technologies: Infrastructure for Collaborative Enterprises, WETICE 2011|Proc. IEEE Int. Workshops Enabling Technol.: Infrastruct. Collab. Enterp., WETICE",

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Wajid, U, De La Hidalga, AN, Carpenter, M & Marin, CA 2011, Email-based negotiation to facilitate collaboration in SME networks. in Proceedings of the 2011 20th IEEE International Workshops on Enabling Technologies: Infrastructure for Collaborative Enterprises, WETICE 2011|Proc. IEEE Int. Workshops Enabling Technol.: Infrastruct. Collab. Enterp., WETICE. IEEE Computer Society , Washington, USA, pp. 19-24, 2011 20th IEEE International Workshops on Enabling Technologies: Infrastructure for Collaborative Enterprises, WETICE 2011, Paris, 1/07/11. https://doi.org/10.1109/WETICE.2011.11

Email-based negotiation to facilitate collaboration in SME networks. / Wajid, Usman; De La Hidalga, Abraham Nieva; Carpenter, Martin et al.

Proceedings of the 2011 20th IEEE International Workshops on Enabling Technologies: Infrastructure for Collaborative Enterprises, WETICE 2011|Proc. IEEE Int. Workshops Enabling Technol.: Infrastruct. Collab. Enterp., WETICE. Washington, USA : IEEE Computer Society , 2011. p. 19-24.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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AU - Carpenter, Martin

AU - Marin, César A.

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N2 - Small and medium enterprises (SMEs) typically rely on emails to interact with other SMEs in a collaborative network. However, with the use of different document standards and interpretation techniques establishing a shared understanding of business documents (or emails) can be difficult and raise interoperability issues. In this paper we introduce Commius - a zero cost enterprise system that aims to achieve seamless interoperability among collaborative SMEs. At the heart of Commius is a semantic alignment mechanism capable of automatically interpreting a document received by the system. However, when the automatic interpretation fails, Commius employs agent-inspired negotiation techniques to help achieve common understanding of the document with other Commius system (installed at sender or collaborative SME). This paper presents details of Commius's email negotiation mechanism with the help of a running scenario that demonstrates how Commius-based negotiation can support SMEs achieve semantic alignment in collaborative networks. © 2011 IEEE.

AB - Small and medium enterprises (SMEs) typically rely on emails to interact with other SMEs in a collaborative network. However, with the use of different document standards and interpretation techniques establishing a shared understanding of business documents (or emails) can be difficult and raise interoperability issues. In this paper we introduce Commius - a zero cost enterprise system that aims to achieve seamless interoperability among collaborative SMEs. At the heart of Commius is a semantic alignment mechanism capable of automatically interpreting a document received by the system. However, when the automatic interpretation fails, Commius employs agent-inspired negotiation techniques to help achieve common understanding of the document with other Commius system (installed at sender or collaborative SME). This paper presents details of Commius's email negotiation mechanism with the help of a running scenario that demonstrates how Commius-based negotiation can support SMEs achieve semantic alignment in collaborative networks. © 2011 IEEE.

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Wajid U, De La Hidalga AN, Carpenter M, Marin CA. Email-based negotiation to facilitate collaboration in SME networks. In Proceedings of the 2011 20th IEEE International Workshops on Enabling Technologies: Infrastructure for Collaborative Enterprises, WETICE 2011|Proc. IEEE Int. Workshops Enabling Technol.: Infrastruct. Collab. Enterp., WETICE. Washington, USA: IEEE Computer Society . 2011. p. 19-24 doi: 10.1109/WETICE.2011.11

Email-based negotiation to facilitate collaboration in SME networks

Abstract

Conference

Keywords

UN SDGs

Access to Document

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